Cancel and Skip Policy

CALLUS Pro is an auto-renewing subscription. You buy it inside the iPhone app through the Apple App Store, and Apple takes the payment. Berserk Lab never charges your card for the app directly.

• Your subscription has one renewal date. You keep full access right up to it.
• On that date Apple charges you for the next period, and the date moves forward by one period.
• The price and the period are shown on the App Store purchase sheet before you buy, and again in Settings on your iPhone at any time.
• Nothing else is ever charged. There are no setup fees, no per-feature charges, and no automatic upgrades to a bigger plan.

Seven days before every renewal we send you one email.

• The amount and the date are in the subject line. You can see what is about to happen without opening it.
• Inside there is one button. It takes you to the place where you stop the renewal.
• If you do nothing, it renews as normal. That is the whole point: the charge is never a surprise.
• One email per renewal. We do not send it twice and we do not use it to sell you anything.

This is a promise about our behavior, not a legal formality. If a charge ever lands without that email arriving first, tell us and we will treat it as a defect on our side.

Cancelling means turning off auto-renew. It takes effect the moment you do it, and it does NOT cut your access short.

1. In CALLUS: open the subscription screen at /more/account/subscription and follow "Manage subscription".
2. On your iPhone, without opening CALLUS: Settings, then your name at the top, then Subscriptions, then CALLUS, then Cancel Subscription.

After you cancel:

• You keep everything you already paid for until the renewal date that is already on the calendar.
• On that date the subscription ends instead of renewing. Nothing is charged.
• Cancelling costs nothing. There is no cancellation fee, no exit interview you have to sit through, and no minimum term to serve out.
• You can subscribe again later. Your account and your logged history are still there.

Apple's auto-renewing subscriptions have no "skip this month" button. That is a limit of the App Store, not a policy of ours, and we will not pretend otherwise.

Here is what actually works, and it gets you the same result:

1. Turn off auto-renew before the date in your reminder email.
2. Keep using CALLUS to the end of the period you already paid for.
3. Subscribe again whenever you want to come back.

You are not charged for the stretch you sat out, and nothing is lost while you are gone. Your protocol, your logs, your photos and your history are exactly where you left them.

Anything bought through the App Store is refunded by Apple, not by Berserk Lab. We cannot approve, deny, or process a refund for an App Store charge, and any company that tells you it can is describing a different payment system.

To request one: go to reportaproblem.apple.com, sign in with your Apple ID, find the charge, and request a refund. Apple decides.

If Apple turns you down and you believe the charge is genuinely wrong, email us anyway at alex@proscalz.com. A human reads it and answers.

This page covers the CALLUS app subscription only. Physical products from Berserk Lab carry their own guarantee, and its terms ship with that product.

Cancelling ends the entitlement. It does not touch anything you logged right away.

Your workouts, photos, protocol and every log wait for 90 days after cancellation. Come back inside that window, subscribe again, and everything is exactly where you left it.

If the window closes with no return, those logs are cleared. Your account itself is not deleted, and you can start again from day one whenever you want.

Deleting your account outright is a separate, deliberate action you take yourself, at Profile then Delete Account. That one is permanent and does not wait for any window.

Email alex@proscalz.com. A person answers, and the answer will be the real one.